May I change/cancel my booking? What happens when I cancel?
You have the option to cancel your booking under the following conditions:
- If you cancel within 14 days of the order being placed, the entire amount will be refunded.
Otherwise, the following applies.
- If you cancel more than 30 days before arrival “start date of the contract”, you will get the full amount except for an administration fee of 500.- DKK.
- If you cancel less than 30 days and more than 14 days before arrival “start date of the contract”, you will get half of the amount refunded.
- If you cancel less than 14 days before arrival “start date of the contract”, you lose the entire paid amount.
If you are already a resident of Kamtjatka, you must cancel your contract with at least 3 months´ notice until 31 January or 31 July.
What items will be included in my start package?
Pillow, duvet, linen, and sheets